No surprises. No handoffs. No pressure at any stage. Just a straightforward process designed around your property and your goals.
Phone call or form submission moment
The moment you submit a form or call, your inquiry goes directly to the OCL team, not a call center, not an automated queue. We review your project type and service area, and reach out to schedule your free on-site estimate. No form goes unanswered.
We respond within 1 business day · Mon–Sat, 5am–7pm
Ready to start? Request a Free Estimate →
Estimator walking property with homeowner
One of our estimators comes to your property, not a salesperson, someone who actually knows what they're looking at. We walk the site with you, ask about your goals, note the conditions (drainage, slope, sun exposure, existing plants), and listen to what you want the space to do for you.
Estimate visits typically scheduled within 3–5 business days of your inquiry
Finished OCL paver patio and garden at dusk
Within a few days of the site visit, we send a written estimate with clear line items, materials, labor, scope. No mystery pricing, no vague totals. If your project involves multiple phases or services, each is itemized so you can see exactly what you're getting and make decisions accordingly.
Written estimates delivered within 3–5 business days of the site visit
Zoom presentations available, for maximum clarity on the scope of work.
3D site plan or design review
If your project involves landscape design, hardscape layout, or drainage planning, this is where the design phase happens. We document the site in detail, produce a 3D concept or planting plan, and review it with you before anything is ordered or built. What you approve is what we build, no interpretation errors, no on-the-fly changes.
Design phase varies by project scope, discussed at estimate
Smaller projects (lawn care, mulching, maintenance) skip this step and move directly to scheduling.
OCL foreman directing the crew on site
No handoffs. The team that walked your property and scoped the job is the team that shows up to build it. We work on schedule, keep the site clean, and communicate throughout, especially if site conditions reveal anything that needs a decision on your end. Every day ends with the property left tidy and the next day's work planned.
Build timeline discussed and confirmed before work begins
Homeowner and crew member doing final walkthrough
When the project is complete, we do a final walkthrough with you. We go over every element, checking quality, covering care instructions, and addressing anything that needs attention before we close out the job. Nothing is called complete until you've seen it and signed off.
Final walkthrough scheduled on project completion day
OCL crew member maintaining a lush garden bed
For clients who want ongoing care, we offer maintenance programs, lawn care, seasonal clean-ups, irrigation service, and full-service property maintenance, all handled by the same crew that knows your property. And if something comes up down the road, you have a direct line to the team that built it.
Every project starts with a free on-site visit. We come to you, no showroom, no fee.
The people who scope the job are the people who build it. No handoffs, ever.
Every installation comes with a workmanship warranty. We stand behind what we build.
Not at all. Most of our clients come to us with a problem, a feeling, or a photo they liked, not a spec sheet. That's what the on-site visit is for. We ask the right questions, assess the property, and help you figure out what makes sense.
It depends on the project scope. A mulching or lawn care service can be scheduled within a week of your inquiry. A full hardscape build with a design phase typically runs 4–8 weeks from signed estimate to project completion, depending on the season and material availability. We give you a realistic timeline at the estimate, no bait-and-switch scheduling.
Yes. We service residential and commercial properties throughout the Portland Metro, Beaverton, and SW Washington. Commercial projects follow the same process, site visit, written estimate, scheduled build.
We call you before we change anything. If site conditions reveal something unexpected, a drainage issue, a utility line, soil that needs amendment, we stop, explain what we found, and get your sign-off before proceeding. No surprises on the invoice.
We handle projects of all sizes, from single-service maintenance visits to full landscape redesigns. If you're not sure whether your project fits, just reach out. We'll let you know quickly.
Reach out and ask, payment options vary by project size. We'd rather have the conversation than have cost be the reason a project doesn't move forward.
Free estimates throughout the Portland Metro. We come to your property, no showroom, no pressure, no obligation.
Portland · Beaverton · SW Washington · OR LCB# 9957 · WA GCC# OLGUICL807RZ · Workmanship Warranty
